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      Urgent! Front Office - Local Job Opening in Pune
Job description
 
 
 1.
Guest Experience Management:
  - Ensure exceptional service is provided to all guests throughout their stay or visit.
  - Address guest inquiries, complaints, and feedback promptly and professionally.
 2.
Team Supervision Support:
  - Train and manage guest relations staff to maintain high service standards.
  - Coordinate with other departments to deliver seamless experiences.
 3.
Customer Experience Excellence:
  - Empathise with their guests, their needs and preferences to provide personalized healing
 program/experience.
  - Maintain records of guests/patients.
 4.
Problem Resolution:
  - Handle and resolve guest complaints or issues efficiently.
  - Implement service recovery strategies to ensure guest satisfaction.
 5.
Relationship Building:
  - Develop and nurture positive relationships with guests to encourage loyalty.
  - Collect and act on guest feedback to improve services along with the Program Manager and all other
 stakeholders.
 6.
Operational Oversight:
  - Oversee the execution of special events, VIP arrangements, and guest requests.
  - Ensure the premises is well-maintained and welcoming.
 7.
Reporting and Analysis:
  - Track guest satisfaction metrics and report findings to management.
  - Identify trends and suggest improvements to enhance the guest experience.
 Designation Reporting
 Into
 DoJ Key Traits Work Timings
 & Days
 Experience
 Manager
 Program
 Manager
 March 1,
 2025
 Empathy, Excellent communication
 skills, Integrity, Eye for details, prior
 experience in working with startups,
 creating programs, workshops,
 delivery, admin experience, Excellent
 people skills.
2-3 years of experience
 in retail/ hospitality/event mgmt.
or
 any other relevant fields.
 9 to 6, 6 days a
 week, 4 days off per
 month (Based on
 monthly schedule
 and mutual
 discussions).
 Experience Manager, CH2 World Foundation
 8.
Brand Representation:
  - Uphold and promote the organization’s values, image, and standards in all interactions.
 9.
Resource and Inventory Management:
  - Ensure availability of necessary tools, equipment, and materials for guest experience.
  - Monitor inventory levels and coordinate procurement as needed via the Admin Associate.
 10.
Compliance and Policy Adherence:
  - Ensure organizational policies and procedures are followed.
  - Stay updated on regulations and ensure compliance.
 
 
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Unlock Your Front Office Potential: Insight & Career Growth Guide
Real-time Front Office Jobs Trends in Pune, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in Pune, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 22365 jobs in India and 424 jobs in Pune. This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! White Force is currently hiring and seeking a Front Office to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Front Office Jobs Pune.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at White Force adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Front Office Jobs India varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Front Office typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Front Office, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Front Office interview at White Force, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the White Force's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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